Banking

Banking Application Development

The strategic and tactical imperatives for Banking and Financial Services(BFS) institutions remain cost control, process innovations and improved risk control. In a highly regulated and competitive market, banks need every advantage to exceed customer expectations and differentiate. To achieve this, banks need to increase their business agility by anticipating customer needs and offer an engaging user experience.

  • 1

    Vast Fintech experience

  • 2

    Focus on security and compliance

  • 3

    Proficiency with microservices

  • 4

    Agile development

  • 5

    Greater access to information

Key Business Benefits

Service Desk Level 1 Support

End-user support

Ticket resolution and logging

Resolution of basic IT/computer problems

Verification of physical layer issues

Installation/re-installation of basic apps

Verification of appropriate hardware

Assistance with navigating

Help with using management tools

Service Desk Level 2 Support

Monitoring ticket log

Providing Break-Fix/Corrective

Providing consultation

Resolving ad-hoc issues

Testing and releasing patches

Defect detection and root cause analysis

Minor enhancements and customization

Preventive, adaptive maintenance

Service Desk Level 3 Support

Routine maintenance activities

Need-based interaction and follow-up

Document frequently occurring issues

Test applications in idle time

Look for possible solutions

Recommend and execute changes

Changing software application

Ever increasing user base

Experience with IT Solutions

Tekkila Ssoft is involved in serving the needs of customers in the financial services industry. With the knowledge of domain knowledge and processes in financial services, we are able to take advantage of all the advantages of today's technologies and methods to provide a customer experience that is based on Many service lines.

Banks offer low cost and remain competitive at the same time. Tekkila Ssoft's IT services help financial institutions address these challenges. With Managed Services, you can outsource basic functions while keeping control of your company. We will manage administration, system integration, compliance and application updates for you.

Here to Help Your Every Business Need

We focus on the IT solutions, so you can focus on your business. See what we can do for you today!