The strategic and tactical imperatives for Banking and Financial Services(BFS) institutions remain cost control, process innovations and improved risk control. In a highly regulated and competitive market, banks need every advantage to exceed customer expectations and differentiate. To achieve this, banks need to increase their business agility by anticipating customer needs and offer an engaging user experience.
Vast Fintech experience
Focus on security and compliance
Proficiency with microservices
Greater access to information
Ticket resolution and logging
Resolution of basic IT/computer problems
Verification of physical layer issues
Installation/re-installation of basic apps
Verification of appropriate hardware
Assistance with navigating
Help with using management tools
Monitoring ticket log
Resolving ad-hoc issues
Testing and releasing patches
Defect detection and root cause analysis
Minor enhancements and customization
Preventive, adaptive maintenance
Routine maintenance activities
Need-based interaction and follow-up
Document frequently occurring issues
Test applications in idle time
Look for possible solutions
Recommend and execute changes
Changing software application
Ever increasing user base
Tekkila Ssoft is involved in serving the needs of customers in the financial services industry. With the knowledge of domain knowledge and processes in financial services, we are able to take advantage of all the advantages of today's technologies and methods to provide a customer experience that is based on Many service lines.
Banks offer low cost and remain competitive at the same time. Tekkila Ssoft's IT services help financial institutions address these challenges. With Managed Services, you can outsource basic functions while keeping control of your company. We will manage administration, system integration, compliance and application updates for you.
We focus on the IT solutions, so you can focus on your business. See what we can do for you today!
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